GRSPL – Order Cancellation Policy
At GRSPL, we prioritize customer satisfaction while ensuring smooth and efficient order processing. Our cancellation policy is designed to provide flexibility within a structured framework.
🛒 Order Cancellation Eligibility
You may cancel your order under the following conditions:
✅ Before Order Confirmation – Cancel anytime before order confirmation for a full refund with no extra charges.
🚫 After Order Confirmation – Once your order is confirmed, cancellations cannot be processed due to the perishable nature of our products.
📌 How to Cancel an Order?
If you need to cancel an order, follow these steps:
1️⃣ Act Fast – Contact our customer support team immediately after placing your order.
2️⃣ Reach Us Directly – Cancellations are accepted only before the order is confirmed and processed.
3️⃣ No Cancellations Post-Processing – Once an order has been confirmed and prepared for delivery, it cannot be canceled.
📞 Customer Support Helpline: 9248111234
📧 Email Us: support@gofresho.in
💳 Refund Process for Canceled Orders
If your cancellation request is successful:
✔ Refund to Original Payment Method – Processed within 5-7 business days.
✔ Store Credit Option – Choose to receive the refund as credit note for future purchases.
📞 Need Assistance? We're Here to Help!
For any concerns, feel free to connect with our support team:
📞 Call Us: 9248111234
📧 Email Us: support@gofresho.in
We appreciate your trust in GRSPL and strive to offer the best experience with every order! 🥛🥩✨